Jamhuri ya Muungano wa Tanzania
Ofisi ya Rais, Tawala za Mikoa na Serikali za Mitaa

Wakala wa Mabasi Yaendayo Haraka

"Usafiri wa Umma Nadhifu"

Sera Ya Faragha

This Privacy policy sets out how Dar Rapid Transit Agency (DART), use and protect your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our services (the “Services”). For this Privacy policy, ‘we’, ‘us’ and ‘our’ refers to DART, and ‘you & your’ refers to you, the user of the Services.

1. Information We Collect
DART receives or collects information when we operate and provide our Services, including when you install, access, or use our Services.
Information You Provide

* Your Account Information, you provide your valid mobile phone number when you register to use the  app. We use your phone number and email to receive text messages (from us) with codes to register for our Services and notifying.

* Customer Support. You may send us an email or call with information relating to our app performance or other issues through our in-app contact us feature.

Automatically Collected Information

* Usage and Log Information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.

2. How We Use Information
We use all the information we have to help us operate, provide, improve, understand, customize, support, and market our Services.

Our Services: We operate and provide our Services, including providing customer support, and improving, fixing, and customizing our Services. We understand how people use our Services, and analyze and use the information we have to evaluate and improve our Services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us.

Safety and Security: We verify accounts and activity, and promote safety and security on and off our Services, such as by investigating suspicious activity or violations of our Terms, and to ensure our Services are being used legally.

3. Changes to this Terms and Conditions
We will review and may update these terms of service from time to time. Any changes to these terms of service will become effective.

4.Contact us
Through phone calls:
Hotline: +255-22-27000486/280  / 0800 110 147 or use the email,  info@dart.go.tz

In writing to:

Dar Rapid Transit Agency

Ubungo Maji, Morogoro Road,

P. O. BOX 724, 16103

Dar es salaam,